Our Team

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About Blank Financial
Bernard Desmond
Bernard Desmond

Founder & CEO

They say there are two guarantees in life, but Bernard securing your mortgage is now unofficially the third.

His confidence comes from 20 years of experience and an unequivocal desire to provide you with the most opportunity from your mortgage. But don’t just take our word for it; Bernard’s strike rate from application to approval is awarded as the best in the industry: 2025 Australian Residential Broker of the Year by Real Estate Business Awards (REB), & 2024 Residential Broker of the Year Victoria & Tasmania by Mortgage and Finance Association of Australia (MFAA). Supportive yet honest, Bernard has your best interest at heart and a blank piece of paper in hand, ready to fill it with plans and possibilities.

Bernard sees opportunity getting to understand you and your financial goals better than the rest. He’s personable and tenacious, giving you the ability to take your money further — like that ocean villa in Hawaii.

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Nimesha Randeniya
Nimesha Randeniya

Mortgage Opportunity Broker

Nimesha didn’t learn lending from the outside looking in.

She started in banking at 19, working in credit and seeing how decisions are really made from the other side of the counter. After moving to Australia, she rebuilt her career from the ground up — learning every part of the process before launching her own award-winning firm, OZO Finance.

That experience shapes how she works today: steady, thorough, and across every moving part. Because when you’re balancing clients, lenders, and mornings that start with kinder drop-offs, you learn quickly that things only work when they’re considered from the very beginning.

Nimesha sees opportunity in understanding what others miss. In reading the full picture, asking the right questions, and building a structure that works — not just for now, but for what comes next.

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Calvin Furnell
Calvin Furnell

Mortgage Opportunity Broker

Calvin has spent enough time around property to know most challenges don’t appear at purchase.

A career in real estate showed him they build quietly in the lead-up — in how the deal is structured, how the numbers are read, and how early decisions are made. Buyers aren’t losing at the finish line; they’re starting on the back foot.

Now, his focus as a broker is simple: start from a position of strength. Understand the gaps, adjust early, and walk in knowing where you stand. That same approach carries through everything he does — consistent, measured, and clear-headed — keeping things steady under pressure and deals moving as they should.

For clients, Calvin sees the opportunity in getting in early. Because the strongest outcomes are set up well before they’re signed.

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Rebecca Timms
Rebecca Timms

Mortgage Opportunity Broker

Rebecca has built her career around something that can’t be measured on an application — how well you understand the person behind it.

Working closely with families across the Mornington Peninsula has shown her that the best outcomes start with listening. Understanding what matters, what’s changing, and what someone is really trying to build before talking about how to finance it.

It’s an approach that has shaped an award-winning career and a reputation for genuinely caring about the people and community she works with. Rebecca brings energy to every conversation, but behind it is someone considered, committed, and deeply invested in seeing her clients do well.

For Rebecca, opportunity is personal. Because when you understand what matters to someone, you can help them find a way forward.

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Rex Francis
Rex Francis

Mortgage Opportunity Broker

Rex has spent more than 20 years looking at numbers — and learning to see what sits behind them.

A career in financial analysis with organisations including Canon and Fisher & Paykel taught him how to break down complexity, question assumptions, and understand the decisions that drive an outcome. Time spent in real estate added another layer: seeing how those numbers translate when property and people come together.

Now, he brings both perspectives to broking. Analytical without overcomplicating things, measured when decisions matter, and always looking beyond the immediate transaction to understand what comes next.

Rex sees opportunity in the detail others can overlook. Because the right numbers matter — but knowing what to do with them matters more.

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Jose Lainez-Sanchez
Jose Lainez-Sanchez

Mortgage Opportunity Broker

Jose knows finance rarely fits neatly into one box.

A home might be the priority today. Tomorrow it could be a car, an investment, or an asset that helps a business take its next step. Working across both mortgage and asset finance has taught him to look beyond the individual transaction and understand what the finance is actually there to achieve.

That’s how Jose approaches every client — practical, straightforward, and focused on finding a solution that fits the bigger picture. Not simply getting something approved, but making sure the structure makes sense for where they’re heading next.

For Jose, opportunity comes from seeing how the pieces fit together. Because the right finance shouldn’t just fund what you need today — it should help create what comes next.

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Peter Ferguson
Peter Ferguson

Mortgage Opportunity Broker

Peter Ferguson knows that the greatest opportunities in life rarely happen by accident. They're built on relationships, trust and knowing when to make your next move.

A successful business owner with a strong background in real estate, Peter has spent years helping people navigate some of life's biggest decisions. His entrepreneurial mindset, genuine approach and ability to build lasting relationships have always set him apart.

In 2017, Peter was one of the first real estate agents to put his trust in BLANK's founder, Bernard Desmond, referring clients when the journey was only just beginning. Almost a decade later, that relationship has come full circle, with Peter joining BLANK as a Founding Broker Partner.

Whether he's building businesses, helping clients or casting a line out on the water, Peter believes the greatest results come from patience, persistence and being in the right place at the right time.

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Lavinia Desmond
Lavinia Desmond

Head of Operations

At the end of the day, you want to be sure that those with their eyes on your finances are not just seeing details, but opportunities too.

So, that’s exactly what Lavinia does and is passionate about. After all, managing money is Lavinia’s forte and it’s one that she has been perfecting for over a decade now. To Lavinia, your account at Blank is not just a number but a name too. As knowing who you are allows her to pay closer attention to your financial objectives.

Lavinia sees opportunity for you by regularly auditing your finances — and it is this consistency that sets her apart from the complacency of others. She’s compassionate and attentive, affording you the opportunity to be smarter with your money and for every bottle to be Champagne, not sparkling.

Catherine Tasis
Catherine Tasis

Team Leader, Loan Processing

As a right-hand to our mortgage brokers, Catherine knows that doing things right the first time creates you more of it down the line.

With three years of industry experience and the efficiency that only a working mum can attain, Catherine is equal parts smart and strategic. She brings balance to chaos, and opens windows for not just opportunity, but spontaneity. The latter of which is good for her, when it comes to describing her best assets (and unplanned weekend getaways). And good for you, when it comes to ensuring the strength of your loan assessment. File that under things you wish you knew before you stayed up all night worrying.

Most importantly, Catherine sees opportunity in being present. Because contrary to popular belief, time isn’t money; it’s how you spend what you save that creates the real value.

Diana Deuda
Diana Deuda

Senior Loan Processor

Diana knows a smooth settlement rarely happens by accident.

Behind every submitted application is a long list of details that need to be checked, followed up and kept moving. As a Senior Loan Processor, Diana works alongside our brokers from application through to settlement, making sure the pieces come together when they need to.

Organised, thorough and always a step ahead, she brings structure to the process and clarity to the moments that can otherwise become complicated. It means fewer surprises for brokers, and a better experience for the clients relying on them.

Diana sees opportunity in the details. Because when everything behind the scenes is taken care of, the people out front can focus on what matters most.

Mia Cruz
Mia Cruz

Senior Loan Processor

Mia understands that getting a loan approved is only part of the journey.

From preparing a file for submission to following it through approval and all the way to settlement, she works behind the scenes to keep applications moving and brokers one step ahead.

Calm, dependable and focused on what comes next, Mia takes ownership of the process so our brokers can spend less time chasing paperwork and more time being present with their clients. Because good processing isn’t about simply completing tasks — it’s about creating momentum.

Mia sees opportunity in keeping things moving. Because when the process flows, brokers have more time to create opportunities of their own.

Our clients are our partners.

Ayoub Bardien

What a pleasure it was dealing with these guys. They made the tough decisions so easy. Communication was faultless through every step of the way. Kept me up to date with what to do and even when I failed to do certain things, they reminded me through the entire process until the property settled. Will use them again in a blink of an eye. Finally, someone who got it right

Bella Pav

Bernard was fantastic throughout the entire home loan process. He worked incredibly hard to get our finance approved on time, kept us updated every step of the way, and made a stressful process so much easier. I highly recommend him to anyone looking for a broker who genuinely cares and gets results. Thank you Bernard & the team!

Alisha Dodge

Bernard and his team were absolutely fantastic to deal with. After another broker told my partner and me that securing pre-approval wasn’t possible at this stage, Bernard’s team took the time to understand our situation and worked incredibly hard to make it happen. They went above and beyond throughout the entire process, keeping us informed every step of the way and making what felt impossible become a reality. Thanks to their dedication and expertise, we’ve now secured our pre-approval and are so excited to start looking for our first home. We couldn’t be more grateful for everything they’ve done and wouldn’t hesitate to recommend Bernard and his team to anyone looking for a broker. Thank you so much!

Joshua Shepherdson

Rebecca was an exceptional mortgage broker who made the entire process seamless and stress-free from start to finish. She was always available to answer our questions, kept us informed every step of the way, and made what could have been a complicated process feel easy. Her professionalism, knowledge, and genuine care gave us complete confidence throughout. We couldn't recommend Rebecca highly enough and are incredibly grateful for all of her help.

Rachel Lewis

This is the second time I’ve refinanced my home with Bec Timms. Both times have been the BEST experience. I can’t speak more highly of her enthusiasm, elite knowledge and communication. I would never use or recommend anyone else. Thanks so much Bec 🩷 …

Hans Rebolledo

Jose and the team at Blank Financial have been absolutely amazing from day one. They were incredibly easy to deal with, professional, and always on top of everything throughout the entire process. Communication was excellent, and they made what could have been a stressful experience feel smooth and straightforward. Nothing was ever too much trouble, and we always felt informed and supported every step of the way. I can’t recommend Jose and his team highly enough. If you’re looking for a broker who genuinely cares and delivers outstanding service, Blank Financial is the team to go with. Thank you again for making the whole process as seamless as possible!

We work with Australia's biggest lenders

Frequently Asked Questions

How long does the home loan approval process take?

The timeframe for home loan approval varies depending on several factors, including the lender, the complexity of your application, and how quickly you can provide required documentation. Generally, you can expect the process to take anywhere from a few days to several weeks. Pre-approval, which gives you an indication of your borrowing capacity before you find a property, is usually quicker and might be completed within a few days. Full approval, which occurs after you've found a property and submitted a complete application, typically takes one to two weeks, though this can extend if the lender requires additional information or if there are complications with property valuations. At Blank Financial, we work efficiently to progress your application and maintain regular communication with lenders to avoid unnecessary delays. We'll keep you informed throughout the process and let you know immediately if any issues arise that need your attention. Our experience working with multiple lenders means we understand their individual processes and requirements, which helps us set realistic expectations about timeframes.

What does a finance and mortgage broker do?

A finance and mortgage broker acts as an intermediary between you and potential lenders, working on your behalf to find suitable home loan and finance solutions. Rather than approaching banks and financial institutions directly, you work with a broker who has access to multiple lenders and loan products. We assess your financial situation, understand your goals, and search across our panel of lenders to identify options that align with your circumstances. This service saves you considerable time and effort, as we handle the research, paperwork, and negotiations with lenders. Our role extends beyond simply finding a loan - we guide you through the entire application process, explain complex financial terms in plain language, and continue to provide support even after your loan settles. As mortgage brokers serving Mount Eliza and clients across Australia, we prioritise your interests and work to achieve outcomes that support your long-term financial wellbeing.

What information do I need to provide when applying for a home loan?

When applying for a home loan, lenders require comprehensive information to assess your financial position and lending suitability. You'll typically need to provide identification documents such as your driver's licence or passport, proof of income including recent payslips or tax returns if you're self-employed, and bank statements showing your savings and spending patterns over recent months. Lenders also want to see details of your existing debts, including credit cards, personal loans, or other commitments. If you're purchasing a property, you'll need documents related to the sale, such as the contract of sale. For self-employed applicants, additional documentation may be required, including business financial statements and tax returns for the past two years. At Blank Financial, we provide you with a clear checklist of required documents specific to your situation, which helps streamline the application process. We'll review your documentation before submission to ensure everything is in order, reducing the likelihood of delays. We understand gathering these documents takes time, and we're here to answer questions and guide you through each requirement.

Can I get a home loan if I'm self-employed?

Yes, self-employed individuals can absolutely obtain home loans, though the application process typically requires additional documentation compared to employed applicants. Lenders need to verify your income is sustainable, which is why they usually request two years of tax returns, business financial statements, and sometimes a letter from your accountant. Being self-employed doesn't make you a less attractive borrower, but lenders do take a more detailed look at your financial circumstances. Some lenders specialise in working with self-employed borrowers and understand the unique nature of business income, including seasonal variations or reinvestment of profits. At Blank Financial, we have extensive experience assisting self-employed clients across Australia, including business owners, contractors, and freelancers. We understand which lenders are more accommodating of self-employed applicants and what they're looking for in an application. We'll help you prepare your documentation and present your financial position in the most favourable light. Many self-employed people successfully secure home loans every year, and we're here to guide you through the process with confidence.

Can a mortgage broker help with refinancing an existing loan?

Yes, mortgage brokers regularly assist clients with refinancing their existing home loans. Refinancing involves replacing your current loan with a new one, either with your existing lender or a different institution. People refinance for various reasons, including accessing equity for renovations or investment, consolidating debts, or switching to a loan with different features that suit their changing circumstances. The refinancing process is similar to applying for a new loan, requiring documentation of your income, expenses, and current property value. At Blank Financial, we review your existing loan and overall financial situation to determine whether refinancing would benefit you. We compare your current loan against other available options across our lending panel, considering all costs involved including exit fees, application fees, and potential savings. Sometimes staying with your current loan is the right decision, and we'll tell you honestly if we don't think refinancing serves your interests. For clients in Mount Eliza and across Australia, we provide objective advice about refinancing opportunities and handle the entire process if you decide to proceed, liaising with lenders and managing paperwork on your behalf.

Can a mortgage broker help first home buyers?

Absolutely. First home buyers often benefit significantly from working with a mortgage broker because the home loan process can feel overwhelming when you're unfamiliar with how it works. We specialise in guiding first-time buyers through each stage, from understanding how much you can borrow to explaining different loan structures and features. We'll help you understand government schemes and grants available to first home buyers in Australia, which can provide valuable financial assistance. Many first home buyers aren't aware of all their options or what documentation they'll need to provide, and this is where professional guidance becomes invaluable. We take time to explain your borrowing capacity, deposit requirements, and ongoing costs like stamp duty and legal fees. For clients in Mount Eliza and throughout Australia, we provide personalised advice tailored to your individual circumstances. Our goal is to help you make informed decisions and feel confident as you enter the property market for the first time.

What is the difference between pre-approval and formal approval?

Pre-approval and formal approval are two distinct stages in the home loan process, each serving different purposes. Pre-approval, sometimes called conditional approval, is an initial assessment where a lender reviews your financial situation and indicates how much they'd be willing to lend you. This typically involves a credit check and review of your income and expenses, but doesn't require a specific property. Pre-approval is valuable when you're house hunting because it shows real estate agents and sellers you're a serious buyer with finance capacity. However, it's not a guarantee of final lending. Formal approval occurs after you've found a property and submitted a complete application including property details. The lender conducts a thorough assessment, including a property valuation to ensure the security is adequate. Once formal approval is granted, you have a firm commitment from the lender, subject to standard conditions being met. At Blank Financial, we can help you obtain pre-approval before you start your property search, giving you confidence about your budget and strengthening your position when making offers.

How much does it cost to use a mortgage broker?

Most clients pay nothing directly for mortgage broking services in Australia. Mortgage brokers typically receive their remuneration from the lenders once your loan settles, which means you can access professional finance advice and assistance without upfront fees. This payment structure allows more Australians to benefit from expert guidance when making significant financial decisions. At Blank Financial, we believe everyone deserves access to quality financial advice regardless of their circumstances. We're transparent about how we're paid and will always disclose any fees or commissions we receive. In some specialised cases, there may be fees for particular services, but we'll discuss these with you upfront before proceeding. Our focus remains on finding suitable solutions for your situation, and we'll always explain the total costs involved in your loan, including any establishment fees, ongoing charges, or other expenses you might encounter.

Should I fix or keep my home loan variable?

Choosing between a fixed or variable home loan depends on your individual circumstances, financial goals, and comfort with potential changes in repayments. A variable loan means your repayments can change when the lender adjusts their rates, which could work in your favour or against you depending on market conditions. Variable loans typically offer more flexibility, allowing you to make extra repayments or access features like offset accounts. A fixed loan locks in your repayments for a set period, usually between one and five years, providing certainty and making budgeting easier. However, fixed loans often have restrictions on extra repayments and may charge break fees if you want to exit early. Some borrowers choose a split loan, which combines both fixed and variable portions, offering a balance between certainty and flexibility. At Blank Financial, we discuss your priorities, financial situation, and future plans to help you understand which option might suit you. We'll explain the implications of each choice without pressuring you towards any particular product. The right decision varies for each person, and we're here to provide objective guidance tailored to your circumstances.

What is an offset account and how does it work?

An offset account is a transaction account linked to your home loan that can reduce the interest you pay on your mortgage. The balance in your offset account is deducted from your loan balance when calculating interest charges. For example, if you have a mortgage of 400,000 Australian dollars and 20,000 Australian dollars in your offset account, you'll only pay interest on 380,000 Australian dollars. The money in your offset account remains fully accessible for everyday spending, unlike making extra repayments directly onto your loan which can sometimes be harder to access. This feature allows you to reduce your overall interest costs while maintaining liquidity and access to your funds. Offset accounts are particularly valuable for people who maintain healthy savings or receive irregular income, such as bonuses or commissions, as every dollar in the account reduces your interest. At Blank Financial, we can explain whether an offset account would benefit your situation and identify lenders who offer this feature. Not all home loans include offset accounts, and some charge additional fees for this facility, so we'll help you weigh up the costs versus potential savings based on your typical account balance.